DISQUS

Meg · 5 months ago

http://www.liverez.com/blog/

In spite of have out credit card processing company housed in the building that caught fire, LiveRez.com managed to avoid disruption due to forward thinking business owner, Mr. Tracy Lotz.

To read more about this, take a look at
http://www.liverez.com/blog/

Anthony Mitchell · 5 months ago

Damage from the 2006 disruption was aggravated by the response of Fisher Plaza’s management. I have full confidence in Adhost, whose own website remains down as of 4:30 a.m. on July 4, 2009. Here’s an account from the 2006 incident:

http://www.crmbuyer.com/story/8HLgc4U2GhYYbE/Un...

Daniel Herda · 5 months ago

As of 4:45 AM, power was finally restored to customer cabinets at Internap's Fisher Plaza facility. I have no doubt there will be high expectation of detail by the colocation facility tenants why it took so long to finally get power restored and what the plan is to improve the recovery process in the future. This is reminiscent of the power outage a couple years ago at Internap and how the company (Internap)reacted to change procedures then. For some tenants it was a good thing this was on a holiday for most of their end-user customers.

John · 5 months ago

I find it astounding to hear that there was another major power outage at this location in the past. I wouldn't be surprised if several customers relocate their equipment to another facility. One would assume that MS is relocating their Bing Travel (Farecast) presence ASAP. I know for a fact that the colo space cost there is outrageously expensive compared to other offerings in the area. Also, does it make sense to put a business critical server presence near such a high traffic city landmark? I'm thinking about accessibility reasons as well as (god forbid) a potential terrorist target. I hate to disparage a local company and want to see our economy thrive as a whole, but there are clearly some fundamental power problems at this facility.

mike · 5 months ago

Hey Todd, why did you put incident in quotes? Seems a little weird to do that when it was a, well incident? Is it in doubt that it was an incident? I do not think so, so quotes seem like your just making it sensational.

Todd Bishop · 5 months ago

Mike, I did that because Fisher used that word in the first paragraph of its news release. Wasn't trying to be sensational.

It is important to note that this isn't just about a fire, it's about the broader incident surrounding the fire. That's one of the reasons Fisher's use of that word struck me as significant, and why I wanted to highlight it in the headline.

mike · 5 months ago

Todd... Fair enough! :)
Yes it is about the broader incident! :)

Anyhow, interesting how much havoc it caused here in Seattle.

BlogReader · 5 months ago

The liverez blog linked to above states "A fire at Seattle high rise Fisher Plaza late Thursday"

Fisher plaza is a high rise? Maybe for a 1 story building it is.

Jesse Robbins · 5 months ago

Using the term "Incident" to describe an event like this is completely correct.

Data Center failures happen, even in extremely well managed facilities, which is why experienced web site operators regard them as just another single point of failure.

The winning approach is not to try to eliminate these failures, but to accept that Failure Happens and then to engineer resilient systems & organizations to support them.

-Jesse Robbins

Jesse Robbins · 5 months ago

Additionally, I've written about a number of similar incidents over the past few years. You may find the following links helpful:

* http://radar.oreilly.com/archives/2007/11/failu...

* http://radar.oreilly.com/2009/04/att-fiber-cuts...

* http://radar.oreilly.com/2008/03/amazon-improve...

-Jesse Robbins